FAQ
Getting Started
-
You can secure your spot either online or directly at our studio, subject to availability. We recommend booking in advance to ensure you get your preferred time slot.
-
Absolutely! Walk-ins are welcome. However, booking ahead is advised to guarantee your spot.
Family and Kid-Friendly Policies
-
Yes, absolutely! We're a family-friendly venue, ready to welcome guests of all ages. Note: We host 19+ events occasionally, so keep an eye on our event calendar.
Planning Your Visit
-
Please arrive 5 to 10 minutes before your booked slot. For instance, if you’re scheduled for 4 PM, your exclusive access to our spaces runs from 4 to 5 PM. Early arrival ensures a smooth check-in process.
-
We embrace a variety of payment options for your convenience. This includes all major credit cards (except American Express) and digital wallets like Apple Pay, Samsung Pay, and Google Pay. Cash payments are also accepted.
Policies and Amenities
-
All tickets are non-refundable. Life happens, though, so we’re happy to reschedule your session to another date or time, pending availability, at no extra charge.
-
Yes, we offer special rates for families and groups of 8 or more. Please note, groups of 8 must include at least one adult.
-
Certainly! Your professional camera and photographer are welcome. We ask that you leave large photography equipment at home to keep our spaces accessible for all guests.
-
We love furry friends but currently do not allow pets in our studio.
Special Events and Group Bookings
-
Yes, we specialize in making your events unforgettable. From birthday celebrations to team-building activities, we offer a unique venue for private events. Contact us to discuss your event needs and to make a reservation.
During Your Visit
-
To keep our spaces clean and enjoyable for everyone, we ask that you leave outside food and drinks behind.
-
Bring your smartphone or camera to capture your moments, and come with a positive vibe! We suggest leaving bulky items like jackets and large bags in your car to move freely and enjoy the experience.
-
Yes, we offer two dressing rooms for outfit changes or touch-ups, so feel free to bring different looks to match our diverse themes!